Error
Starting outlook 2010: Cannot start Microsoft Outlook. Cannot open the Outlook
window.Invalid XML, the view cannot be loaded.
Resolution:
This problem can occur when file that maintains the
Navigation Pane settings becomes corrupted. This file is called
profilename.xml, where profile name is the name of your Outlook profile. This
file is stored in the following folder:
- Windows XP
C:\Documents and
Settings\username\Application Data\Microsoft\Outlook
- Windows Vista, Windows 7
C:\Users\username\AppData\Roaming\Microsoft\Outlook
A good indication this file is corrupted
is when the file size is 0 KB.
To resolve this problem, use the following steps.
1 1.On the Start menu click Run.
2.In the Run dialog box, type the following command:
Outlook.exe /resetnavpane
Note: There is a space between
"Outlook.exe" and "/resetnavpane"
3.Click OK.
Note: If you are using Windows Vista or Windows 7, you may
not see Run on the Start menu. In this situation, use the following steps to
locate the Run option.
- On the Start menu click All Programs.
- Click Accessories.
- Click Run.
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